Welcome to MonkBhai. We aim to provide a smooth and reliable shopping experience. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered through our website.
Shipping Rates & Delivery Times
Domestic Shipping – India
Standard Prepaid Shipping
- Shipping Rate: Free
- Estimated Delivery: 1–5 business days
Cash on Delivery (COD)
- Shipping Rate: Calculated at checkout
- Estimated Delivery: 2–7 business days
Express Shipping
- Shipping Rate: ₹150
- Estimated Delivery: 1–2 business days, where available
International Shipping
Currently, MonkBhai does not offer international shipping. Orders are delivered only within eligible locations in India.
Order Processing
Orders are generally processed within 1–2 business days after successful payment or order confirmation. Orders placed on Sundays or public holidays will normally be processed on the next working day.
Processing and delivery times may vary depending on the destination, courier service, weather, and other circumstances beyond our control.
Order Tracking
After your order has been dispatched, you may receive shipping confirmation and tracking details through the contact information provided during checkout. You can use the tracking information to follow your shipment through the applicable courier service.
Shipping Restrictions
Customers are responsible for providing accurate delivery information and ensuring that their order can legally be received at their location. Certain products or locations may be subject to applicable laws, regulations, or delivery restrictions.
MonkBhai reserves the right to cancel or restrict an order where delivery is not permitted or cannot be completed.
Shipping Delays
Estimated delivery times are provided for guidance and are not guaranteed. Delays may occur because of courier-related issues, weather conditions, operational disruptions, incorrect address information, or other unforeseen circumstances.
If your shipment is significantly delayed, please contact our support team so we can assist you.
Damaged or Lost Packages
If your package arrives damaged, please contact MonkBhai as soon as possible after delivery and provide photographs of the package and damaged items.
For shipments that appear to be lost or have not arrived within the expected delivery period, contact us so we can coordinate with the relevant delivery partner and investigate the shipment.
Returns & Exchanges
For information regarding returns, replacements, or exchanges, please refer to our Return & Refund Policy available on the MonkBhai website.
Contact Us
If you have any questions regarding shipping, delivery, or your order, please contact the MonkBhai customer support team using the contact details provided on our website.